Four modules. One workspace.
Roll them in together, or one at a time. The data model and audit trail are shared across all four.
Monitoring
Synthetic checks (HTTP, DNS, TCP, gRPC, mailflow), log alerts via Loki/ES/syslog, and metric anomaly detection in one place. Routed by your on-call calendar, escalated by your runbook, silenced when an upstream is the cause.
Incidents
Every incident gets a structured timeline, an attached runbook, and a post-mortem template that fills itself in from the incident's own data. Two-way bridges with Slack and Microsoft Teams. Auto-generated timelines from monitor and pager events.
Patching
Patching campaigns scoped by tag, target, and risk. Linux, Windows, macOS, ESXi, and Kubernetes supported. Maintenance window scheduling per asset class. CVE catalog with stack-specific severity assessment for your environment. Audit-ready evidence pack on demand.
Asset management
Endpoint inventory pulled from EDR, MDM, RMM, and your cloud accounts. Configuration drift detection. Hardware lifecycle tracking. License compliance. The asset record links to its monitoring, incidents, and patches — one source of truth.
Compliance & security
- SOC 2 Type II — audited annually
- ISO 27001 — information security management
- GDPR — registered processor, SCCs for international transfers
- EU customer data residency in Frankfurt or Tallinn
- Customer-managed encryption keys on Enterprise tier
Architecture
Agent-light: collectors run as a single small binary, talk to your stack via documented APIs, ship to ingest.imhub.network over TLS 1.3. AES-256 at rest. AWS-hosted with BYOC available. Public REST API, webhooks, and a Terraform provider for everything.
Pricing
Per monitored endpoint per month, with three tiers: Team, Pro, Enterprise. Volume tiering at 1k, 10k, and 50k endpoints. Implementation included on Pro and Enterprise.
Implementation
Most customers go from contract to monitoring production in under two weeks. Larger estate rollouts take 4–8 weeks including SOP alignment. Every implementation is paired with a named SRE-experienced consultant from our team.